Shipping policy

At Venna Style (www.vennastyle.com), we are committed to offering reliable, transparent, and efficient shipping on all orders. Please read the information below before completing your order.

About the Company

This website is operated by Venna Style.

Important Address Note

The address above is not a returns address. Returned items sent to this address without prior approval may not be accepted or processed. All return requests must be approved by customer support before shipping.

This website serves customers in Canada. All orders are processed and shipped with the aim of ensuring a simple and reliable shopping experience tailored to this market.

Shipping Costs

We offer free shipping on all orders within Canada.

Shipping cost: $0 CAD per order
Applies to: all order sizes and eligible delivery locations

Processing Time

The cut-off time for placing orders is 8:00 PM (ET)

Orders are processed within 1 to 3 business days (Monday to Friday).

Orders placed on weekends or public holidays will begin processing the next business day.

Delivery and Transit Time

Estimated transit time: 5 to 8 business days (Monday to Friday)

Total estimated delivery time (processing and transit): 6 to 11 business days

Please note: Delivery times are estimates only and may vary due to carrier delays, weather conditions, regional factors, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive an email with a shipping confirmation and a tracking link, allowing you to follow your delivery status online.

Returns and Damage

If you are not satisfied with your order, or if an item arrives damaged or incorrect, please contact us within 30 days of the delivery date at: support@vennastyle.com

Return instructions will be provided after approval. For full details, please see our Return and Refund Policy.

Important Notes

We are not responsible for carrier delays caused by circumstances beyond our control.
Customers are responsible for the accuracy of the delivery details entered at checkout.
Failed deliveries due to incorrect or incomplete addresses may result in additional reshipping costs.